Returns & Exchanges
At Fragman, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
2
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in unworn, sellable condition.
3
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.
4
Receive Your Refund
Once our warehouse inspects the items, we will process your refund or ship your exchange within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing